['Privacy Policy\n\nWelcome to our online platform. We value your privacy and are committed to protecting your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your data when you use our services, including private language tutoring, online language courses, exam preparation, business language training, and conversation practice sessions.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide when registering for courses, signing up for services, or contacting us. This includes: \n- Full name \n- Contact details such as postal address, phone number, and email address \n- Payment information necessary to process course fees \n- Usage data such as course progress, attendance, and participation in interactive sessions \n- Any information you provide in communications with us \n\nUse of Personal Data \nWe use your personal data solely for the purposes of: \n- Administering your account and providing language education services \n- Processing payments and managing billing \n- Communicating important information related to your courses or account \n- Improving our services and customizing learning experiences \n- Complying with legal obligations \n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as payment processors and technical support, strictly under confidentiality agreements. We may also disclose data if required by law or legal process.\n\nData Security \nWe implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Access to your personal information is limited to authorized personnel who need it to perform their tasks.\n\nData Retention \nYour personal data will be retained only for as long as necessary to fulfill the purposes outlined above, or to comply with legal, regulatory, or tax obligations. When data is no longer needed, it will be securely deleted or anonymized.\n\nYour Rights \nUnder GDPR and related data protection laws, you have the right to: \n- Access your personal information and obtain a copy \n- Request correction of inaccurate or incomplete data \n- Request erasure of your personal data, subject to legal and contractual limitations \n- Object to or restrict processing of your data in certain circumstances \n- Withdraw consent at any time where processing is based on consent \n- Request data portability where applicable \n\nTo exercise these rights or for any questions regarding your personal data, please contact us via postal mail at: \n\nÉloquence Langues \n27 Rue de la Paix, 3rd Floor \n69002 Lyon \nAuvergne-Rhône-Alpes \nFrance \n\nCookies and Tracking Technologies \nOur online platform may use cookies to enhance user experience and analyze site usage. Cookies are small text files stored on your device that help us recognize you and remember preferences. You can control cookie settings through your browser, although disabling cookies may affect some functionalities.\n\nChildren’s Privacy \nOur services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without parental consent, we will take steps to remove it promptly.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our online platform or other appropriate means.\n\nThank you for trusting our service with your language learning journey. Your privacy is important to us. If you have any concerns, please reach out to us at the address provided above.\n\nÉloquence Langues \n27 Rue de la Paix, 3rd Floor \n69002 Lyon \nAuvergne-Rhône-Alpes \nFrance \nPhone: +33 4 78 23 45 67', 0.0013268, 'gpt-4.1-mini']